Because of it, the instant messaging service was the center of a great deal of criticism and especially of the migration of many users to other platforms, such as Telegram or signal.
And is that within the changes to its new terms of service, these relate to the way in which WhatsApp processes user data, "How companies can use Facebook-hosted services to store and manage their WhatsApp chats" and "How we partner with Facebook to offer integrations into company products. Facebook business ».
Mandatory changes allow WhatsApp to share more user data with other Facebook companies, including account registration information, phone numbers, transaction data, service information, platform interactions, information on mobile devices, IP address and other collected data.
And is that currently, WhatsApp shares certain categories of information with Facebook entities. Information we share with other Facebook entities includes account registration information (such as phone number), transaction data, service-related information, information about how you interact with others, others, including companies,
However, following the rise of the Telegram and Signal messaging apps, born out of public concern, WhatsApp initially tried to allay fears.
Last week, in a blog post, WhatsApp returned to office. Although it recalled that it could not see the messages or listen to the conversations of these users due to end-to-end encryption, the messaging application also recalled that it would publish a new notification in the coming weeks, better explaining to users the changes in its new policy. Of privacy:
“As a reminder, we are currently creating new ways to chat with companies or buy their products on WhatsApp, the use of which remains completely optional. Personal messages will always be encrypted from one end to the other. Therefore, WhatsApp cannot read or listen to them.
“We thought about what we could have done differently in relation to this situation. We want everyone to be aware of our end-to-end encryption defense record and our commitment to protecting the privacy and security of our users. We now use our status feature to share our values and updates directly within WhatsApp. We will do even more in the future to make sure our voices are heard clearly.
In your post, WhatsApp mentions that in the next few weeks, it will show a banner on WhatsApp with more information.
In it, users will be able to read this informationIn addition, more information has been added to try to address user concerns.
Later Users will begin to be reminded of the need to review and accept these updates to continue using WhatsApp.
“We also believe that it is important for everyone to know how we can provide WhatsApp for free. Every day millions of people initiate a WhatsApp chat with a company due to the greater convenience that the application offers compared to a phone call or an email exchange. We charge companies to provide customer service on WhatsApp, not individuals. Some shopping features involve Facebook, so businesses can manage their inventory through apps. We are publishing more information about it directly within WhatsApp so that users can choose if they want to start the conversation with a company or not.