I was reading a comment from a reader whose nickname is "The passenger" which he put a few moments ago, and I quote:
Windows can be reproached for many things, but it is simple, simple to use from the beginning, regardless of the knowledge one has or the lack of it.
It is not my intention to revoke the right to have that opinion, but I definitely do not share it and explain why.
The ease of a Operating system they depend in part on the user's habit of working with it. If a child, youth or adult who has never touched a computer, you sit him in front of any Distribution de GNU / Linux or any version of Windows, you won't know what to do no matter how hard you try.
If that same child, young person or adult, continues to sit in front of the same computer, he finds people who teach him basic things such as using a file explorer, an office suite, he learns to surf the Internet and solve his doubts, little by little the Operating system that you are using becomes familiar, easier and more intuitive.
Let's say our example subject started with Windows. Five months later, after learning to work with him Windows Explorer, Internet Explorer and other applications that are integrated into the desktop of that Operating system, it will feel very strange if for the moment you change the computer and put Ubuntu, Fedora, Debian or any other distribution.
Basically it can show you where the menu is KDE for example, or the user himself may realize the similarity with Windows Vista o Windows 7, but when I open Dolphin, as much as I know (or be shown) that it can do the same things "or more" than with the Explore, it will feel uncomfortable, strange, at least at first. And the same happens in the reverse way.
Nobody can tell me that this guy who has never used a computer, in the process of installing Windows you will know how to partition a hard drive. But we must not get to such a technical issue, it is very difficult for our inexperienced friend to even know how to configure the Internet Explorer Preferences.
That is why I do not share the criteria that Windows it's easy and intuitive and GNU / Linux no. They both have in one way or another Support and Help, Communities, Forums, IRC channels, that is, places to nourish, inform and learn.
However, there is a small difference. I say it as a user that I was from Windows for more than 5 years, and as a user that I am from GNU / Linux for more than 4. Once you learn to work with GNU / Linux, that you learn that the solution to your problems can be found in the System Logs or modifying a configuration file; once you learn to understand that by reading a little you can solve most of your doubts, then it becomes very, very difficult to work with something as simple as it can be (or they say it is) Microsoft Windows.
When I sit in front of Windows XP, or any other version, I feel tied. It does not help me that after an error a little window appears saying:
Submit error 0x00120YI00123 to Microsoft Support
Because that doesn't solve my immediate problem. Because that doesn't tell me what my real problem is. And that's one of the reasons why I use (and I will use) GNU / Linux, because in most cases, I know where to look to find the solution to an error, problem, failure, or whatever arises.
I go back to the beginning, say that Windows is easy it's a mistake. To say that GNU / Linux is difficult it's a mistake. The difficulty is given according to the ability of each person to be able to solve certain things in certain situations. It is in the capacity of each one when it comes to learning and improving himself. It is in not knowing what we are dealing with and how each element works. In short, the difficulty is in ourselves.