Yadda zaka riƙe kwastomomi tare da software kyauta

Overan ɗan watanni 2 da suka gabata mun fara da jerin shirye-shiryen koyarwa Yadda za a bunkasa kasuwancinmu tare da software kyautaDuk abin dogara ne akan ƙwarewar kaina kuma yana iya ko ba zai iya aiki ba dangane da shari'arku. Mun kiyaye a matsayin wani jigo cewa domin bunkasa kasuwancinmu, daya daga cikin manyan manufofin da dole ne mu cika shine - riƙe abokan ciniki, kuma kara da cewa wannan dole ne mu: ƙirƙirar alama, kara riba da rage kashe kudi ko asara.

Amincin abokin cinikiBa wani abu bane face samar da kyakkyawar alaƙa da maimaituwa tsakanin kamfanin da mabukaci, ma'ana, hanyar haɗin da aka kirkira lokacin da mai siye ya sayi samfur kuma ya zama abokin ciniki na yau da kullun, wanda ya yi daidai da alamar kuma ya ba da shawarar.

Kada ku dame sharuɗɗan amincin abokin ciniki da wancan na abokin ciniki gamsuwaTunda na ƙarshen yana nuni da gaskiyar cewa samfurinku ya cika abin da abokin ciniki yake buƙata, amma abokin ciniki bai damu da maye gurbinsa da gasar ba. Amincin abokin ciniki ya ci gaba, sakamakon ƙara gamsuwa ne da alaƙar sadaukarwa tsakanin mabukaci da kamfanin.

Tsari don riƙe abokan ciniki

Tsarin aminci ga abokin ciniki Yana da tsayi sosai, bin hanyar da ke tafiya: daga samun kyakkyawan kamfani na ainihi, ta hanyar tallace-tallace da kayan aikin saka idanu, zuwa samun ayyuka don gudanar da ayyukan kasuwancinmu.

Aikin kai a cikin tallace-tallace, saka idanu, talla da ƙarin ƙimar aiwatar da samfurin tabbas ɗayan ne hanyoyi mafi dacewa don riƙe abokan cinikinmu.

Dole ne mu kasance bayyane cewa tsarin biyayya ga abokin ciniki, dole ne a daidaitacce ba wai kawai don riƙe abokan ciniki ba, amma don jawo hankalin kwastomomi kuma sama da duka don ba da jin yarda tsakanin kamfanin da mabukaci.

Sakamakon amincin abokin ciniki an canza shi a matakin farko, a cikin samun kuɗaɗen shiga, amma kuma a cikin garantin kyakkyawan sabis, suna a fuskar gasar da haɓaka sabbin abokan ciniki sakamakon shawarwarin masu amfani da aminci.

Dabarun abokan ciniki

Dabarun abokan ciniki Suna da yawa a yau, ɗaruruwan gurus suna ƙirƙirar hanyoyin ko dabaru waɗanda ke ba da damar wata hanya ko wata don ƙirƙirar haɗin kai tsakanin masu amfani da kamfanoni. Babbar matsalar wadannan ita ce, ana siyar dasu azaman fasahohi marasa kuskure ga kowane nau'in kasuwanci, ba tare da la'akari da cewa kowane tsarin kasuwanci, yanayi da masu sauraro daban.

Yakamata a kalli dabarun aminci na abokan ciniki azaman nassoshi, amma ba azaman hanyoyin da ba ya kuskure ba.

Manufa ita ce bincika masu saurarenmu, bincika halayenmu da halayenmu, tabbatar da ayyuka da dabarun gasar, koya daga dabarun cin nasara waɗanda aka yi amfani da su a cikin irin wannan kasuwancin. Tare da sakamakon kowane ɗayan waɗannan maki, ƙirƙirar dabarunmu na aminci, wanda ke ba mu damar juya manufofin kasuwancinmu zuwa shugabanci.

Yana da matukar mahimmanci yayin ƙirƙirar dabarun amincinmu, cewa muna mai da hankali kan kulla alaƙar da zata daɗe kuma kada muyi kuskuren kallo kawai cikin ma'anar sayarwa.

Ra'ayoyin da zamu iya amfani dasu a cikin dabarun amincin abokin cinikinmu.

• Createirƙira hanyoyin don kulawa ta musamman.
• Sakawa kwastomominka (rangwamen kudi, sayayya, kyaututtuka na musamman, abubuwan tunawa, ...).
• Sani kuma koya daga kwastomomin ku gwargwadon iko, sai nayi amfani da duk bayanan da aka tattara don samar muku da abin da kuke buƙata. Kar ka manta cewa su mutane ne, don haka sako mai ban sha'awa a ranar haihuwar ku na iya kawo sauyi sosai.
• Kula da babban alaƙar mahaɗa.
• Haɗa kamfanin ku ta kowace hanya kuma ku ga kasuwar kan layi da ta waje ɗaya.
• Kula da abokan cinikinku, ko dai ta hanyoyin sadarwar jama'a, imel na musamman, tarho, da sauransu.
• Bari kwastomomi ya basu kwatancensu da shawarwarin su.
• Valueara ƙimar samfur da sabis (ƙarin tallafi, alamun aiki na musamman, sa ido, keɓancewa ...)
• Raba abokan cinikin ku kuma ƙirƙirar ƙwarewa ta ƙungiyar masu amfani.
• Ka sa tsarin kasuwancin ka ya zama mai sauki.
• Samar da kyakkyawan sabis na bayan-tallace-tallace.
• Samfurai da aiyuka su zama sarki, saboda haka suna ba da samfuran inganci da yin ayyuka waɗanda suka fi gasar.
• Yi amfani da kayan aiki don aiki da kai, auna kuma hakan yana inganta ƙwarewar cinikin masu amfani.

Kayan aiki don riƙe abokan ciniki

Akwai da yawa kayan aiki don riƙe abokan ciniki Kyautattu ne kuma buɗaɗɗun tushe ne, wataƙila ba mu san su duka ba kuma hakan na iya faruwa cewa waɗanda muka sani ba su ne mafi kyau ba, don haka da fatan za a ɗauki wannan jeren don tunani kawai.

Mun rarraba shi bisa ga nau'in kayan aikin, ana zartar dasu a cikin dabarun aminci na abokan ciniki da yawa kuma suna aiki akan Linux (Ba za a iya samun wasu ɓatarwa ba)

CRM

Kwanan nan AnaGaby_Clau ya ba mu kyakkyawan taƙaitaccen manyan kayan aikin CRM na 6 masu budewa, a kan waɗannan dole ne mu ƙara InvoiceScript, Odoo, Manufa da wasu kayan aikin da suke gabatarwa CRM kayayyaki wanda ke da yawancin ayyukan aiki na aikace-aikacen CRM na musamman.

POS / POS

Kwanan nan na rubuta labarin don taimakawa zabi software aderuwa don Matsayi na Siyarwa (POS / POS), Smallananan umarni ne da nasihu waɗanda yakamata muyi la akari dasu don zaɓin mu yafi dacewa.

Haka dai, tuntuni bari muyi amfani da Linux ya fada mana Mafi kyawun software kyauta don Terarshen Yankin Sayarwa (POS / POS)A ciki, ya bamu yawancin aikace-aikacen aikace-aikacen kyauta da za a girka a cikin POS ɗin mu.

ERP

da Masu Shirye-shiryen Kayayyakin Kayayyaki (Shirye-shiryen Kasuwancin ERP), na iya taka muhimmiyar rawa a cikin amincin abokin ciniki, tunda idan waɗannan suna da tallace-tallace, tallace-tallace, kayayyaki na crm, da sauransu, ana iya haɗa shi cikin dabarun aminci.

Hakanan, masu amfani suna jin ƙwarin gwiwa ga waɗancan kamfanonin inda ake aiwatar da bayanin iri ɗaya ba tare da la'akari da lokacin ko mai amfani da ya halarce shi ba, ƙari, ERPs suna ba da izini don haɓakawa yayin sarrafa abubuwa, dabaru, sayayya da tallace-tallace.

Zan iya ambata a cikin rukunin ERP, kayan aikin kyauta masu zuwa: Odoo, Idempiere, Adempiere, Liberty ERP, shafin yanar gizo, ERPNext, Gyara a tsakanin wasu.

E-ciniki

Kayan aikin kasuwanci lantarki ko e-ciniki, gudummawa ce ta yau da kullun idan ya zo ga gina amincin abokan ciniki a cikin wasu samfuran kasuwanci, don babu wanda ya san sirrin cewa a wannan lokacin SMEs dole ne su faɗi akan intanet a matsayin madaidaicin dandamali don gasa tare da manyan kamfanoni.

Manya da ƙananan kamfanoni dole ne su sa kwarewar mai amfani yayin siyan layi, suyi daidai ko mafi kyau fiye da lokacin da sukayi shi a cikin shagon jiki.

Hakanan, a halin yanzu laifi ne na kasuwanci ga masu amfani da 2.0 su je gasar saboda sun rasa kayan aikin fasaha wanda zai basu damar yin siye ko karɓar cikakken tallafi akan layi.

Wasu daga cikin manyan kayan aikin Bude tushen don E-ciniki Su ne: Magento, PrestaShop, osCommerce, OpenCart, Cinikin Kasuwanci a tsakanin wasu.

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Kuma don kammala, dole ne mu rufe tare da gargajiya dabara don abokin ciniki biyayya, da tallan imel,  wanda shine tsarin da alamu ke amfani dashi don tuntuɓar masu sauraren su ta hanyar imel. Fasahar tallan imel ta ƙunshi wasiƙun labarai da aikawasiku, wanda dole ne a aiwatar da su ta hanyar dabarun kutsa kai kaɗan kuma tare da takamaiman manufofin.

Akwai kayan aikin Tallan Imel na Open Source da yawa, da ke nuna masu zuwa: Mautic, BuɗeEMM, jerin, pim core kuma da yawa.

Kammalawa game da amincin abokin ciniki tare da software kyauta

Tsarin aminci ga abokin ciniki yana da yawa, mahimmanci kuma sama da duk mahimmanci, yanki ne kuma inda zaku iya saka hannun jari ko lokaci, yana da hujja ta hanyar samun kuɗaɗen kwastomomi da abokan ciniki waɗanda suka zo ta hanyar shawarwari.

Kari akan haka, babu wani abu da ya fi abokin ciniki mai farin ciki, tunda yana ba da kwarin gwiwa ga kayan ka ko aikin ka, ta wannan ina nufin cewa sama da fa'idodin tattalin arziki, dole ne da nufin ƙirƙirar samfuran da sabis waɗanda ke biyan bukatun abokin ciniki, samar da duk yanayin da ake bukata domin kwarewar mai amfani shine mafi kyau.

Dole ne mu gamsu cikin ƙungiyar software ta kyauta, tunda akwai wadatar kayan aiki da yawa don wannan mahimmin tsari don kasuwanci. Ina gayyatarku ku shiga cikin kowane ɗayansu.

Ina fatan cewa wannan labarin ya kasance yadda kuke so kuma yana ba ku damar iya riƙe kwastomomin kasuwancin ku ta hanyar da ta dace. Idan kuna da tambaya ko tsokaci, kada ku yi jinkirin rubuta mu