I-HP iyayenza kwakhona, ngoku ibhloka abashicileli abasebenzisa "i-inki yomntu wesithathu"

I-HP ibe nothotho lweengxaki iminyaka emininzi kwaye ngoku kwakhona ejongene nodano lwabathengi kwaye, ngesizathu esihle, umthengisi uyaqhubeka nokusebenzisa uhlaziyo lwe-firmware ukudimaza okanye, njengoko ingxelo yabasebenzisi, vimba ngokupheleleyo ukusetyenziswa kweekhatriji zeinki ezingezizo ezophawu. Nangona kunjalo ngaphandle komsindo, i-HP iyaqhubeka nokukhulula olu hlaziyo.

Njengoko sonke sisazi, Iiprinta ze-HP ziyilelwe ukusebenza nge-inki kunye neekhatriji ze-toner I-HP yoqobo. Njengoko kuqhelekile kushishino loshicilelo, abashicileli HP basebenzisa inkqubo yoqinisekiso ikhatriji.

Kwabanye abashicileli be-HP, le nkqubo yoqinisekiso ibandakanya amanyathelo okhuseleko aguqukayo. Ukhuseleko olunamandla lusekwe kwisakhono somshicileli ukunxibelelana neetshiphusi zokhuseleko okanye iikhatriji zombane kwaye apho amanyathelo okhuseleko aguqukayo asetyenziswa ukukhusela umgangatho wamava abathengi bakho, gcina intembeko yeenkqubo zakho zoshicilelo kunye nokukhusela ipropathi yakho yengqondo.

Iiprinta ezineempawu zokhuseleko eziguqukayo ziyilelwe ukuba zisebenze kuphela ngeekhatriji eziqulethe iitshiphusi zombane zeHP okanye ezisetyenzisiweyo kwakhona. Iiprinta zisebenzisa amanyathelo okhuseleko aguqukayo ukutshixa iikhatriji ezisebenzisa iitshiphusi ezingezizo eze-HP okanye ezingezizo i-HP okanye iisekhethi zombane ezilungisiweyo. Iikhatriji eziphinde zasetyenziswa, zalungiswa, zaza zazaliswa ngokutsha eziphinda zisebenzise itshiphu ye-HP okanye i-electronic circuitry azichatshazelwa lukhuseleko oluguqukayo.

Ukhuseleko olunamandla luphawu olusetyenziswa ngabashicileli beHP ukuqinisekisa iikhatriji ze-inki kunye nokuthintela ukusetyenziswa kweekhatriji ezingavunywanga yi-HP.

Njengoko inkampani ichaza:

Ukhuseleko olunamandla lusekwe kubuchule bomshicileli bokunxibelelana neetshiphusi zokhuseleko okanye iikhatriji zombane. I-HP isebenzisa amanyathelo okhuseleko asebenzayo ukukhusela umgangatho wamava abathengi bayo, ukugcina intembeko yeenkqubo zayo zoshicilelo, kunye nokukhusela ipropathi yokuqonda.

Iiprinta ezineempawu zokhuseleko eziguqukayo ziyilelwe ukuba zisebenze kuphela ngeekhatriji eziqulethe iitshiphusi zombane zeHP okanye ezisetyenzisiweyo kwakhona. Iiprinta zisebenzisa amanyathelo okhuseleko aguqukayo ukutshixa iikhatriji ezisebenzisa iitshiphusi ezingezizo eze-HP okanye ezingezizo i-HP okanye iisekhethi zombane ezilungisiweyo. Iikhatriji eziphinde zasetyenziswa, zalungiswa, zaza zazaliswa ngokutsha eziphinda zisebenzise itshiphu ye-HP okanye i-electronic circuitry azichatshazelwa lukhuseleko oluguqukayo.

HP Community Imisonto ziquka izikhalazo malunga OfficeJet 7740 kunye OfficeJet Pro 6970. Amabango e-HP ukuba aba bashicileli babini, kunye nabanye, bayakwazi ukugqitha ukhuseleko oluguquguqukayo phantsi kweemeko ezithile. Nangona kunjalo, iphepha lenkxaso le-HP lithi oku kusebenza kuphela kwiimodeli ezenziwe ngaphambi kwe-1 kaDisemba 2016.

Kwi-2016, i-HP iphumeze uhlaziyo olunxulumene ne-chip yokhuseleko kwi-OfficeJet, i-OfficeJet Pro, kunye nezixhobo ze-OfficeJet Pro (jonga izintlu) ukugcina unxibelelwano olukhuselekileyo lwe-cartridge-hardware. Oku kuthetha ukuba izixhobo aziyi kusebenza ngaphandle kokuba iimpahla zine-chip yokhuseleko yokwenyani ye-HP.

Ngo-2022, i-HP iye yagqiba i-1,3 yezigidi zeedola kumatyala aziswa egameni labathengi baseYurophu. abasebenzisi be eminye imifuziselo yabo yomshicileli yayikhathazekile kuba uhlaziyo lwe-firmware eyimfihlo ebonisa uphawu lokhuseleko oluguqukayo zibathintele ekusebenziseni izinto zomntu wesithathu ngeendlela ezahlukeneyo zabashicileli beHP.

Ngokusekwe kwizimvo kwiiforam zoluntu zenkxaso ye-HP, I-HP OfficeJet 6978 kunye ne-6968 zisanda kuchaphazeleka. Bobabini abashicileli abasathengiswa, kodwa amaphepha emveliso ye-HP ayenza icace into yokuba imo eguquguqukayo yokhuseleko ithetha ukuba i-inki yomntu wesithathu inokuyeka ukusebenza nangaliphi na ixesha.

Nangona i-HP igqume kancinci ngokuthi umshicileli we-HP onokhuseleko oluguqukayo unokuqalisa ukuvalela inki engeyiyo eye-HP nangaliphi na ixesha kwaye ngaphandle kwesilumkiso, oku akwenzeli amava alungileyo kubathengi, njengoko imizekelo emininzi ibonisa. izithuba zosasazo.

I-inki yenzelwe kuphela ukusetyenziswa kunye neekhatriji ezine-Original HP chip. Iikhatriji ezisebenzisa i-chip engeyiyo i-HP ayinakusebenza, kwaye ezo zisebenzayo namhlanje zisenokungasebenzi kwixesha elizayo, ”ifundeka le phepha lemodeli ye-6968. Iphepha lemveliso le-6978 likwachaza ukuba umshicileli wenzelwe iikhatriji "ezintsha okanye ezisetyenzisiweyo." HP" ileyibhile.

I-HP ibonisa ukuba uhlaziyo lwe-firmware oluziswa ngamaxesha athile kwi-Intanethi luya kugcina ukusebenza kwamanyathelo okhuseleko asebenzayo, kodwa uhlaziyo olulolo hlobo lunokuthintela iikhatriji ezisebenzisa itshiphu okanye isekethi elungisiweyo engeyiyo eye-HP ekusebenzeni kumshicileli, ukuquka iikhatriji ezisebenzayo namhlanje.

Yaye ucinga ntoni ngayo? Ngaba ucinga ukuba amanyathelo athathwa yiHP "alungile"?

Ngokomntu, ndicinga ukuba i-HP kufuneka iyeke ukwenza oku kwaye ijonge izicwangciso ezintsha ezinceda ukuphepha inkunkuma eninzi kwiikhatriji kunye nangaphezulu namhlanje ukuba kuyimfuneko kwiinkampani ezininzi zolu hlobo kunye nobuchwepheshe ukuqala ngotshintsho kwiteknoloji eluhlaza.