I-HP iqhubeka nempi yayo engadingekile ngokumelene namakhasimende ayo
Muva nje, sihlanganyele lapha kubhulogi izindaba ukuthi I-HP ikhubaze amaphrinta ekhasimende esebenzise amakhatriji kayinki angewona amabhrendi. I-Hewlett-Packard, noma i-HP, ithukuthelise abasebenzisi ngemva kokukhipha isibuyekezo sakamuva se-firmware esivimbela amakhasimende ekusebenziseni amakhatriji ayinki angewona awe-HP kumaphrinta awo.
Amadivayisi eklayenti abuyekezwa ukude (ngemvume noma ngaphandle kwemvume yakho) emigomeni emisha, lapho kusho ukuthi amaphrinta akho azosebenza kuphela uma efakwe amakhatriji ayinki agunyaziwe. Ukuthuthukiswa kuvimbela amakhasimende ekusebenziseni amakhatriji ngaphandle kwalawo ane-HP chip, ngokuvamile abiza kakhulu. Uma ikhasimende lizama ukusebenzisa i-cartridge ye-inki engeyona eye-HP, uyinki ungavele ukhiye.
Amaphrinta e-HP asetshenziselwe ukubonisa isexwayiso ngenkathi kufakwa i-cartridge kayinki "yenkampani yangaphandle", kodwa manje amaphrinta avele enqabe ukuphrinta.
Mayelana necala, I-HP ithi "isebenzela ukuxazulula inkinga yokuvuselela i-firmware" esivimbe amaphrinta e-HP Office Jet emhlabeni jikelele kusukela yethulwa ekuqaleni kwale nyanga. Le nkampani ikhubaze amaphrinta wamakhasimende ayo ngokusebenzisa amakhathriji kayinki ezinkampanini ezincintisanayo, ithethelela (njengoba ibihlale yenza) isenzo sayo ngokusho ukuthi amakhathoriji ayinki enkampani yangaphandle aletha ubungozi bokuphepha:
«Isistimu iba namandla kakhulu lapho isixhumanisi sayo sibuthakathaka. Sibona ama-cartridge kayinki enkampani yangaphandle ehlome njengezindawo zokungena zabaduni,” kusho umphathi wezokuphepha we-HP ekuqaleni kwale nyanga.
Inkampani ithe ikhiphe isibuyekezo sokunciphisa ubungozi bokuhlaselwa yi-malware futhi washo lokho
"Ama-cartridges ezinkampani zangaphandle asebenzisa ama-chips okungewona awe-HP noma i-circuitry angase alethe ubungozi ekusebenzeni kwezingxenyekazi zekhompuyutha, ikhwalithi yokuphrinta, nokuphepha." Iphinde yathi ithembele ezibuyekezweni ezijwayelekile ukuze ithuthukise izinsiza zayo, njengokwethula izexwayiso zamakhasimende athile eziwazisayo uma uyinki wawo uphansi.
Kodwa-ke, ngokusho kwewebhusayithi ye-HP, inkampani iphinde ivimbele ukusetshenziswa kwama-cartridges okuncintisana "ukugcina ubuqotho bezinhlelo zethu zokunyathelisa nokuvikela impahla yethu yengqondo."
Abasebenzisi baphinde babika ukuvela kwesikrini esiluhlaza okwesibhakabhaka, i-HP ethi ithinta "inombolo ekhawulelwe" yamakhasimende ayo futhi ikhuthaza amakhasimende athintekile ukuthi axhumane nethimba layo lokusekela amakhasimende ukuze bathole usizo.
Phakathi kwezingxoxo ezidaliwe, okulandelayo kwabelwana ngazo:
Ngemininingwane nginenkinga efanayo neyenzeke mhlaka 8/05 futhi kubukeka sengathi sibaningi kuleli cala.
Iphrinta yami ingaphansi kwewaranti futhi ngemva kokuchitha amahora angaphezu kwama-2 izolo ngokusekelwa kwe-HP (ukusetha kabusha amandla akunakwenzeka), asikho isisombululo esitholiwe. Lokhu kungenxa yesibuyekezo esikhishwe ngokuzenzakalela esihlulekile ukukhiya i-firmware yephrinta. I-HP ingitshela ukuthi inkinga icutshungulwa amasevisi abo obuchwepheshe, kodwa abakwazi ukuzibophezela esikhathini sokuphendula. Angiboni ukuthi bazoqhubeka kanjani nesibuyekezo esisha bazi ukuthi iphrinta ayisaqalisi.
Njengoba isibuyekezo se-buggy sibonakala sizifaka ngokuzenzakalelayo kumaphrinta axhumeke ku-inthanethi, amakhasimende e-HP ayelulekwa ukuthi avale ukuxhumeka kwe-inthanethi kumadivayisi awo futhi alinde isibuyekezo se-firmware ukuze alungise inkinga.
Ekugcineni, futhi njengasezincwadini zangaphambilini ezihlobene nesihloko, ngibuyela ukuzocaphuna ukuphawula kwami kokuthi i-HP kufanele yebo noma yebo (njengoba namuhla akusaseyona inketho), bheka indlela entsha yokwenza imali engenayo ngokuthengiswa kwamaphrinta bese uhamba. eceleni kwakho konke lokho kuthengwa kwama-cartridges okuba kuphela inani elikhulu lemfucuza ye-elekthronikhi lapho inani elikhulu lokusetshenziswa linganikezwa iminyaka eminingana.