Dzidza nezve matanhatu makuru akavhurwa sosi CRM maturusi

Kuvandudza nekuchengetedza hukama hwevatengi idambudziko guru, asi ibasa rakakosha kune chero bhizinesi kukura uye kurarama. Naizvozvo, ndizvo zvakafanira kuve neCRM system chero zvodii uye pano yakavhurika sosi software inopenya zvakajeka.

mutengiRM

Muna 2014, maive nesarudzo dzinoverengeka dzinovimbisa munzvimbo ino. Iye zvino isu tinokuratidza iwe ndedzipi dziri dzepamusoro nhanhatu sarudzo mune yakavhurwa sosi CRM masystem, ayo akasarudzwa nekuda kwehupfumi hwavo kana akasiyana hunhu.

Kutanga, ngatijekesei chinonzi CRM. Izvi ipfupi Kwevatengi Ukama Management. Saka, maitiro e CRM ndeye webhu kunyorera iko kunoshandiswa nemakambani ronga ruzivo rwevatengi vako, vako vangangove vatengi uye nevamwe vanofambidzana vekufarira. Asi zvinopfuura izvo, nekuti iine ruzivo uye nhoroondo yekutengesa kwako nesangano, pamwe neruzivo rwekuwedzera pamusoro penzvimbo kana chinzvimbo cheavo vatengi mune yekutengesa maitiro.

Mamwe maCRM masisitimu anogona kusunganidzwa kune zvemari uye accounting masisitimu kubatsira iyo sangano kuteedzera purofiti uye mutengo. Nekudaro, ivo vanogona kupa imwe ongororo iyo inobvumidza iyo kambani kufanotaura nezveramangwana zvido zvevatengi vayo.

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Mazhinji maCRM masisitimu anongoda sekondi imwe chete.web server, dhatabhesi uye browser kuti riite. Tichaongorora izvozvi zvishanu zvigadzirwa zvekuvhura zvakagadzirirwa kuita kuti hukama hwevatengi huve nyore.

  1. EspoCRM

Vazhinji vanhu vanofungidzira kuti masisitimu aya akareba uye akaomarara, aine akawanda maficha aangatombo shandisa. EspoCRM inopesana nemufananidzo iwoyo lightweight, nekukurumidza uye nyore kugadzirisa.

EspoCRM inoisa zvese hunhu pamusika wayo (makambani madiki nepakati, zvidikanwi zvavo, nezvimwewo). Unhu hwayo hunosanganisira kugona kugadzirisa otomatiki, mikana uye vanobatika gadzira ega uye akawanda maemail; ronga misangano, mafoni uye mabasa; uye inokutendera iwe kuteedzera shanduko mumarekodhi evatengi. Zvese izvi mune yakachena uye yazvino interface.

Iwe unogona zvakare kutenga ayo ekuwedzera mapakeji ayo anozokutendera iwe kuti ugadzire ma invoice, synchronize neGoogle Calendar, kusangana pamwe neVoIP nhare maseva uye nezvimwe zvakawanda.

 

  1. SuiteCRM

Imwe nguva yapfuura, yakakurumbira yakavhurwa sosi CRM system yaive SugarCRM, asi muna 2014 kambani yakazivisa kuti yaisazoburitsa vhezheni nyowani dzichisiya vashandisi vakaodzwa mwoyo. Uye nenzira iyi mukana unomuka wekugadzira SuiteCRM.

Haisi dhende, sezvo inosanganisira anoverengeka emasimba uye anobatsira maturusi. Vamwe kugona gadzira invoice uye makotesheni, chengetedza zvinotungamira uye zvibvumirano, gadzira mishumo, uye chengetedza zvinyorwa uye zvinyorwa. Iwe unogona zvakare kuronga SuiteCRM kubvumira vatengi kuti vapinde mukati uye vateedzere pane zvavo nyaya.

 

  1. Ndarama CRM

Iyo ine maturusi akakwana ekuti ingabatsire kumakambani makuru, asi inogona zvakare kushandiswa mumakambani madiki nepakati nepakati pasina chinodiwa chedhipatimendi rehurongwa.

Oro CRM ine shanduro mbiri: Nharaunda uye Bhizinesi (Nharaunda neKambani), uye maBhaibheri ese akafanana. Musiyano mukuru ndewekuti back-end kusanganiswa kunongowanikwa ekugadzirisa Bhizinesi- semuenzaniso, neMicrosoft Outlook uye ElasticSearch. Zvikasadaro, ese maBhaibheri ane akafanana maficha, senge kuunganidzwa kwedata kubva kune ako ese nzvimbo yekutengesa, kusangana nevechitatu-bato email kushambadzira masevhisi, kugona kwekuchengetedza macontact uye zvinotungamira, uye nekuzivisa uye Kuongorora maturusi.

CRM - Kwevatengi Hukama Management

  1. CiviCRM

Ichi chishandiso chine maitiro maviri anochipatsanura kubva kune vamwe vese: inotarisirwa kumasangano asingabatsiri uye yakagadzirirwa kushanda naDrupal, Joomla kana WordPress. Izvi zvinoreva kuti masangano aya anogona kusanganisa mawebhusaiti avo aripo kana zvemukati manejimendi masystem zvakanyatsojeka.

Iyo yese yeCiviCRM chishandiso inotenderedza yayo isiri-purofiti kutarisa. Iwe unogona kubatsira kuwana vanofambidzana uye vanopa, chengetedza tebhu pane zvipo, ita mari yekutsvaga mari, uye kuronga uye kuongorora macampaign.

 

  1. Mafuta Mahara CRM

Sezvinoreva zita iri, iyi iri minimalist asi inoshanda system. Vagadziri vayo vanotaura kuti "kunze kwebhokisi ine zvishandiso zvekushandira pamwe kweboka, mushandirapamwe manejimendi uye vangangove vatengi, zvinyorwa zvekuonana uye mukana wekutevera." Iyo haikwikwidze neSugarCRM kana Vtiger, asi inogona kunge yakakwana kumabhizimusi madiki nemamwe masangano.

Yayo interface ndeimwe yeinokwezva uye nyore kushandisa, zvichienzaniswa nemamwe masisitimu. Uye zvakare, kune nhamba huru ye plug-ins inowanikwa.

 

  1. muto

Izvi zvinoitika kana CRM ikasanganiswa nemitambo. Kwete chete iwe unazvo zvese zvekuronga maturusi anotarisirwa kune chero CRM system - senge yekubata manejimendi, dhizaini yekutarisa, nharembozha kugona, uye nekuzivisa - asi iwe unokomborerawo vanhu vanoishandisa.

Sekureva kwevagadziri, Zurmo "inoshandisa ma mechanics emitambo kupa mubairo kushandiswa kwesystem uye kusimudzira akanakisa maitiro maitiro". Saka, vashandisi vanokokwa ku Ongorora Zurmo: iyo inowedzera nzvimbo dzinoongororwa nekushandiswa, iwo muhombe mubairo unowanikwa (nemenduru nemari yesimbi yemubairo).

 

Tinokukoka iwe kuti uzviedze kunze uye sarudza kuti ndeipi ine maficha uye maturusi anonyatsoenderana nezvinodiwa nekambani yako kana bhizinesi.


Izvo zviri muchinyorwa zvinoomerera pamisimboti yedu ye tsika dzekunyora. Kuti utaure chikanganiso tinya pano.

Makomendi gumi, siya zvako

Siya yako yekutaura

Your kero e havazobvumirwi ichibudiswa.

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  1. Inotarisira iyo data: Miguel Ángel Gatón
  2. Chinangwa cheiyo data: Kudzora SPAM, manejimendi manejimendi.
  3. Legitimation: Kubvuma kwako
  4. Kutaurirana kwedata
  5. Dhata yekuchengetedza: Dhatabhesi inobatwa neOccentus Networks (EU)
  6. Kodzero: Panguva ipi neipi iwe unogona kudzora, kupora uye kudzima ruzivo rwako

  1.   NeoRazorX akadaro

    Zvakanaka, chingotaura kuti FacturaScript zvakare ine CRM plugin, kunyangwe ichiri girini, asi hei, nhanho nhanho.

  2.   RaulM akadaro

    Zurmo yakanaka CRM iyo inosanganisa kukwidziridzwa mune yayo suite. Kune mamwe maCRM module eOdoo (OpenERP) ayo anosanganisira mazhinji eanoshanda eCRM saizvozvo, kuti pasave neanoverengeka mabhizinesi masisitimu akaiswa.

    Ndatenda zvikuru nechinyorwa; D

  3.   alvaro shapiro akadaro

    Ini ndaizowedzerawo, Odoo. Zviri nyore kwazvo kumisikidza uye nema localization plugins e Argentina

  4.   Pedro akadaro

    Uye chishandiso chakazara kwazvo, icho, kuwedzera paCRM, chinobatanidza kubhadharisa kwakazara, accounting, imba yekuchengetera, nezvimwe ... (ERP) system: Odoo (yaimbove OpenERP).

    Mamwe ruzivo mu http://www.openerpspain.com 🙂

    (inenge yakakosha chinyorwa chakatsaurirwa)