Sorry…

Occasionally we make mistakes. When we do, it is appropriate to apologize, address mistakes, and take steps to ensure they do not happen again.

Last week someone at Canonical messed up by submitting the wrong answer to a trademark problem outside of the range of answers we usually take. That was addressed, and steps are being taken to reduce the likelihood of it happening again.

so it begins a long apology post of Mark where most of the post is spent explaining how the issues of his trademark work, and how the case of fixubuntu it was perfectly legal for them to use the term ubuntu and its logo (it is allowed for satire or complaint sites according to those policies), although its creator did not mention that the site was not speaking on behalf of Canonical or Ubuntu. That if they look for culprits in Canonical, that they are their policy of trademarks and their execution. And if they still have the torch lit to lynch him, ask them if they would do the same if it were a bug in a line of code in one of thousands of changes made per month by a very large group.

But he also leaves room to apologize for his other controversy.

I made a mistake when I used the «the open source tea party»To refer to non-technical critiques of Canonical's work. It was unnecessary and equally offensive to both members of the true Tea Party and non-technical critics of Canonical's work.

Technical criticism of open source software is part of what makes open source software so great. It is welcomed and highly appreciated at Canonical […] There is nothing I said to suggest that I not welcome technical feedback, but some assumed that I rejected all feedbacks including technical comments. Not so, I was talking about criticism of software that is not focused on the software itself, but on the combination of the motivations of the people who wrote it, or the particular free license with which it was published, or the policies of the company, or the nationality of the company. Unless the criticism is focused on improving the software in question, it is more like a waste of the people's time trying to improve that software. That waste of time is what I had in mind when I made that comment; however, it was an inconsiderate use of an irrelevant label. Please accept my apologies if you were non-technical critics of Canonical's software and were offended.

Looking on Google+ for the opinions of some of the offended, and how I do not want to translate. Here I have those of aaron sego y Martin Grasslin


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  1.   Staff said

    At least it was a healthy and useful exercise in spotting fans. 🙂
    Well, there are those who continue "without seeing that he did canonical wrong."

    1.    mario said

      It seems to me that Mark S. should not be in these worldly things, and take his place: that of CEO. Almost no software leader (in general) is seen posting on blogs / social networks, and it is fair to not be fighting with users and generating negative image. I already happened with linus T and his discussion with a programmer. In both cases, trolls, haters and fans jumped on both sides. And nobody wins, the only thing they generate is that there are fought sides and that the windowsero who sees them from the outside does not like the atmosphere and runs away.

      1.    mario said

        sorry @staff was not an answer to your comment

  2.   Wisp said

    I think Mark already realized that he is not very nice and that his company either, but as much as he apologizes from teeth to outside, he stinks so scandalously rotten that there he takes it in hates of the linux community with Bill Gates and Steve Jobs, of course, in his very inferior and ubiquitous sphere of course.

    1.    Wire said

      hehe, we are without prejudice, huh? 😉

  3.   Anibal said

    I think it is a very good act to go out to clarify and ask for forgiveness.

  4.   metallus said

    MEnudo soap opera !!!!!
    uFFFF

  5.   gaston said

    «The repentant dog returns,
    with their looks so tender,
    with a split snout
    and the tail between the legs ... »

    1.    eliotime3000 said

      That's the one from Chavo. Good.

      1.    ricardo said

        Finally someone who got the joke.
        It seems that you Spaniards never saw Chavo.

        1.    eliotime3000 said

          El Chavo did arrive in Spain, but very late.

          1.    Mauricio said

            but they surely ruined it with that "cunt" accent, as they have done with the dubbing of many movies.
            without a doubt Latin Spanish is the best

          2.    eliotime3000 said

            In itself, El Chavo del ocho is of Mexican origin, and is currently owned by Televisa. That it arrives with a redoubling that does not respect the original dialogues by "locating" it, is another thing.
            [/ off_topic]

          3.    Windousian said

            @Mauricio, I don't remember seeing series or movies of Latin American origin dubbed into Spanish from Spain (except animated films) and it seems normal to me. Why fold if you understand what they say.

            That Latin Spanish is the best… It is the predictable opinion of someone who does not speak Spanish in Spain.

  6.   Rolo said

    I don't know why I wanted to sue that website to stop using the name ubuntu if ubuntu is an African word, it's like saying that I register the word friendship
    hahaha

    1.    Hector Quispe said

      If not? More generic is "Windows" or "Apple" but that's how we are.

  7.   pandev92 said

    Okay, it is a lot that I do, it is something that is not usually done in this life.

  8.   eliotime3000 said

    Wise decision on Mark's part. Truth be told, the trademark thing was a tremendous blunder.

  9.   marianogaudix said

    I'm already rotten from this stupid Mexican or Venezuelan soap opera.
    I don't see any problem that CANONICAL develops MIR if the full license is GPL, like UNITY.
    CANONICAL is entitled to develop MIR for its distribution and that does not mean that it develops it for another distribution for that you have the code available.
    To top it off, I've heard a lot of naysayers say BOYCOTT against CANONICAL, which is the stupidest thing I've ever heard.

    1.    eliotime3000 said

      I understand you. Also, not everyone understands what is really going on in the Ubuntu community.

      The Ubuntu community is a bit friendlier than other Linux communities despite the majority being Windows. And by the way, the version of Ubuntu that I like the most is Ubuntu Server (due to the absence of a graphical interface and the ease of installing any interface you want, of course).

      1.    cookie said

        There is an iso of Ubuntu Minimal (not server) for you to build your system from the ground up, Arch style.

        1.    eliotime3000 said

          Ah good. I'll download that version to make my tuned version of Ubuntu (although Arch beats it in many other things, like the native package manager).

    2.    pandev92 said

      It is very simple, everyone has the freedom to criticize whatever they want, and if the community sees that the creation of mir, can leave wayland without support of games or whatever, they have every right to criticize, in addition to me know.

      1.    marianogaudix said

        Canonical does not force anyone to use MIR (GPL).
        If MIR leaves Wayland without game support or whatever, it's Canonical's problem, nobody puts a gun in your head to use MIR or Unity. The existence of MIR does not imply that Wayland ceases to exist.

        1.    pandev92 said

          your answer does not make sense, if MIR leaves wayland without game support or closed drivers, in any case the problem is in the community, which is going to have to screw around and now ~~

          1.    eliotime3000 said

            I don't think Gabe Newell really cares about the use of MIR in video games, since, although SteamOS is based on Ubuntu, it does not really require that MIR be used in any of the GNU / Linux video games or to run the same Steam. He would easily bow to Wayland and matter settled.

            In other words, the one who will have to screw up is Mark Shuttleworth (Intel already slapped its graphics server).

          2.    marianogaudix said

            Pandev92 the community can choose Wayland calmly, I already told you …… Wayland and Mir are different projects by different paths …… one more fork of the many that there are in free software…. There is no need to make such a fuss about this.
            Furthermore INTEL and REDHAT have already made their decision.
            CANONICAL will have a lot of work ahead of it.

          3.    pandev92 said

            Let's see, I don't know if you're playing dumb or what .., but there were proprietary drivers for wayland, what is the use of the community deciding wayland (something already decided before Mir only existed)? like there would be no drivers, no matter how much they decided, and I would only have them looked (I'm very guessing):

          4.    marianogaudix said

            I tell you, are you playing dumb or what? ..You already gave your answer to yourself… .You talk permanently about assumptions… assumptions only happen in the neighborhood gossip… You are fantasizing about your crystal ball, now you are a python… .. I speak with the facts and I base in the decision made by INTEL and RED HAT that support WAYLAND…. which is a concrete fact …… .. Now if CANONICAL wants to continue with MIR and its project it has every right to do so ……. As I am a good guy I hope that it will achieve its future goals and that INTEL will also support MIR independently of Wayland ... I hope it serves as a clarification.

    3.    dhouard said

      Of course, Cannonical is within its right to develop MIR if it wishes. But KDE, gnome, and QT are also within their rights to not support it if they are not interested.
      The problem is that, for Mark Shuttleworth, not wanting to support him is something political and they are the tea party.
      I mean, I can do what I want, but you will have to do what I say. That is the basis of the discussion.

  10.   steve jobs said

    Steve Jobs would never have apologized

    1.    eliotime3000 said

      Even Steve Ballmer would have apologized. From Jobs, until now, he has not apologized to anyone (to forgive, less). Even on his deathbed, he didn't even apologize.

  11.   Jako said

    But Mark not Steve, Mark is more communal, he's a gentleman. Apologizing does not make him less of a man, he is one of those who know how to apologize when they recognize that they have been wrong.

    A abrazo.

    1.    steve jobs said

      In the end the two are the biggest commercials of a for-profit company. As far as they may seem ...

  12.   Mollusk said

    I do not know who would have apologized and who would not (and in the best of cases, those who are no longer among the living and do not count) but it is important that they have recognized the error, and without letting years go by.

    As they already said above, a good exercise to detect fans.

  13.   Tina Toledo said

    "... someone at Canonical made a mistake ..."
    In a company like Canonical "someone", just because, yes, they are "wrong" by launching a threat of legal action - which is not anything - and the CEO - Jane Silber - was not even aware of it?
    Well ... we just need to be told that it was the girl at the reception.

    One of two - and both are very bad things -: either Shuttleworth believes that people are very stupid or at Canonical everyone does what they want without consulting their superiors.

    1.    eliotime3000 said

      Most likely it is the second option. Many times, employees do things behind the back of their employers.

      1.    marianogaudix said

        Canonical has not supported Kubuntu for a long time.
        Kubuntu remains independent thanks to its developers. In that sense Martin Gräßlin, long ago had his position independently of Canonical.

      2.    Tina Toledo said

        I am an employer, and it is one thing to treat people well and understand that anyone can make a mistake ... or two, or three ... or whatever you want and send, but it is quite another for them to break the bars.

        Sending a notice for a legal summons is not a trivial matter. It is not something that is delegated to any employee and, in general, those in charge of these tasks are legal departments that do not act without the permission of a council -in this case- or the owner of the company.

        Shuttleworth's apologies are welcome, but it seems to me that he is not being entirely sincere and I don't think he was unaware of that warning of legal action. It is impossible for someone like Mark to ignore what is happening in his company.

    2.    marianogaudix said

      and if you take into account that CANONICAL stopped investing in the development of Kubuntu.
      Mark Shuttleworth cannot speak and does not have much interference over Kubuntu and its developers who maintain the distro independently of CANONICAL.

  14.   Courage said

    Let old Mark rot

  15.   dnuke said

    Just after the riot of the hornet's nest, I don't know why but I read the title with the voice of a child scolded for breaking a glass ...